Privacy Policy

This Privacy Policy explains how Montem Flumen Inc., the owner and operator of Korea Easy ("keasy," "we," or "us"), collects, uses, and discloses information about you.

This Privacy Policy applies when you use our website, mobile and web applications, and other online products and services that link to this Privacy Policy (collectively, our "Services"), contact our support team, engage with us on social media, or otherwise interact with us.

We may update this Privacy Policy from time to time. If we make changes, we will revise the date above and, when appropriate, notify you (for example, via banner notice or email). We encourage you to review this Policy regularly to remain informed about our data practices and your choices.

1. Collection of Information

Information You Provide to Us

We collect information you provide directly, for example when you:

Create an account or profile
Purchase a membership, advertisement, or physical product
Post or list services, join or create community groups, or submit a professional profile
Request customer support or contact us
Participate in promotions, events, or surveys
Communicate with us via email or third-party platforms (e.g., KakaoTalk, WhatsApp)

Information we collect may include:

Personal identifiers: name, display name, username, phone number, and email address
Professional or business information: business registration number, license/certification ID, company name, and service details
Profile and content data: photos, videos, posts, community links, bios, and any other material you upload
Payment-related information: billing address, transaction amount, item description, and timestamps

Note: We do not directly collect or store credit-card or banking data. All payments are processed securely through licensed providers such as Toss Payments, subject to their privacy terms.

Information We Collect Automatically

When you use the Services, we automatically collect:

Usage data: pages viewed, searches performed, features used, clicks, and time spent
Device and network data: IP address, device ID, browser type, operating system, app version, and mobile network
Transactional data: purchase date, amount, product ID, payment status
Log and diagnostic data: crash logs, access times, referral URLs, and error reports

2. Use of Information

We use collected information to:

Provide and operate the Services, including user accounts, listings, community groups, and guides
Verify professionals and businesses (e.g., real-estate agents, car dealers)
Process transactions, issue invoices/receipts, and handle refunds via Toss Payments
Send service messages such as confirmations, technical notices, or policy updates
Communicate marketing or promotional news (you may opt out anytime)
Analyze trends and usage to improve functionality and safety
Detect and prevent fraud, spam, and illegal activities
Ensure legal and regulatory compliance (e.g., consumer-protection and tax laws)
Fulfill any purpose described to you at the time of collection

3. Sharing of Information

We share personal information only as described below:

With Other Users

When you publish content or join community groups, certain data (e.g., name, photo, profile info) becomes visible to others.

With Service Providers

We engage trusted vendors for hosting, storage, analytics, payment processing, email delivery, and customer support. They access data only to perform contracted services under confidentiality agreements.

For Legal Reasons

We may disclose data if required by law, court order, or governmental request; to enforce our Terms; or to protect rights, property, and safety of K-Easy, our users, or others.

Business Transfers

In case of merger, acquisition, or asset sale, data may be transferred as part of that transaction.

With Your Consent or Direction

We may share data when you instruct us to do so (for example, when you choose to share contact info with a professional).

We do not sell your personal information.

4. Cookies and Tracking Technologies

Cookies are small text files stored on your device. We use:

Essential cookies – required for login and security
Analytics cookies – to understand usage (e.g., Google Analytics, internal metrics)
Functional cookies – to save preferences such as language
Advertising cookies – none presently; if introduced, you will be notified and may opt out

Most browsers automatically accept cookies. You can disable them, but certain features may not work correctly.

7. Data Retention

We keep information only as long as necessary for the purposes stated here or as required by law:

Category	Typical Retention Period
Account data	Until account deletion + up to 1 year for security/audit
Payment and contract records	5 years (Korean E-commerce law)
Consumer complaints/disputes	3 years
Advertisement records	6 months
Verification documents	Deleted after validation or per law
Backups and logs	Short-term rotation for security (≤ 6 months)

When no longer required, data is securely deleted or anonymized.

8. Your Choices and Rights

Account Information

You may access, correct, or delete your account at any time by logging in or emailing privacy@koreaeasy.org. Some data must be retained for legal or accounting purposes.

Communications

You may opt out of marketing emails by clicking "Unsubscribe" or contacting support@koreaeasy.org. You will still receive essential service notices.

Data Rights (Under PIPA, CCPA and GDPR)

Subject to law, you may request:

Access to your personal data
Correction of inaccurate data
Deletion ("right to be forgotten")
Restriction or objection to certain processing
Data portability

Submit requests to privacy@koreaeasy.org. We verify identity and respond within statutory time limits.

9. Children's Privacy

Our Services are not directed to children under 18. We do not knowingly collect information from minors. If you believe a child has provided us data, contact us and we will delete it in accordance with applicable law.

10. Security

We implement administrative, technical, and physical safeguards, including:

TLS encryption in transit
Access controls and multi-factor authentication for employees
Regular vulnerability testing and monitoring
Secure data centers operated by reputable providers

However, no method of transmission or storage is completely secure. You use the Services at your own risk. If a breach occurs, we will notify affected users as required by law.

13. Contact Us

Korea Easy (Operated by Montem Flumen Inc.)

Privacy Officer: [Name]

Email: privacy@koreaeasy.org

General Support: support@koreaeasy.org

Address: 103, 1F, 162 Dongdaejeon-ro, Dong-gu, Daejeon, Republic of Korea

Hours: Mon–Fri 10:00–18:00 KST

For Inquiries about koreaeasy privacy policy, please contact: +82 10-9695-9805