keasy

Terms of Service

Effective Date: May 4, 2025

Thank you for using Korea Easy (keasy), operated by Montem Flumen Inc. ("keasy," "we," "our," or "us").

Our mission is to make living, working, and connecting in South Korea easier for everyone—students, foreigners, locals, and small businesses. Through our platform, we help people access reliable information, verified local professionals, job listings, and e-commerce opportunities while fostering safe, inclusive community networks.

These Terms of Service ("Terms") govern your access to and use of our websites, mobile and web applications, community features, marketplace listings, payment systems, and all other online products and services that link to these Terms (collectively, the "Services").

By clicking "Sign Up," "Continue," or otherwise accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use our Services.

If you have any questions about these Terms or the Services, please contact us at support@koreaeasy.org.

1. Your Account and Responsibilities

1.1 You are responsible for your use of the Services and for all content, listings, reviews, and communications you post or share. You agree to comply with applicable laws, including South Korean e-commerce, consumer-protection, and advertising regulations.

1.2 You may need to register for an account to access certain features. Provide accurate and complete information, keep it current, and protect your password.

1.3 Do not share your login credentials. You are responsible for all activities under your account.

1.4 If you create or manage an account for another entity (e.g., a business, professional service, or organization), you represent that you have authority to bind that entity, and all references to "you" apply to that entity.

1.5 To use our Services, you must be at least 18 years old (or the legal age of majority in your jurisdiction).

2. Eligibility

K-Easy serves both foreign nationals and Korean residents currently living in, or connected to, South Korea. By using the Services, you confirm that you:

  • Have full legal capacity to enter a binding agreement
  • Are not barred under Korean or international sanctions
  • Are using the Services for lawful purposes only

3. Use of Services and User Conduct

3.1 You agree not to:

  • Use the Services for any unlawful, fraudulent, or harmful purpose
  • Post misleading, defamatory, or obscene material
  • Infringe others' intellectual-property or privacy rights
  • Send spam, phishing, or unauthorized advertisements
  • Circumvent verification or moderation systems
  • Impersonate another individual or entity

3.2 Community and External Groups.
K-Easy hosts and links to user-created communities (KakaoTalk, WhatsApp, Telegram, etc.). You join those groups at your own discretion and must comply with their respective rules. K-Easy is not responsible for communications, transactions, or disputes occurring outside the official platform.

3.3 K-Easy may moderate, edit, or remove content or suspend accounts that violate these Terms or its Community Guidelines, without prior notice.

4. User-Generated Content

4.1 You retain ownership of all content, posts, listings, reviews, photos, or media you upload ("User Content").

4.2 By submitting content, you grant K-Easy a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to host, reproduce, distribute, display, and adapt your content within the Services to operate, promote, or improve the platform.

4.3 K-Easy may display portions or previews of your content (e.g., snippets, thumbnails) with proper attribution.

4.4 You represent that you have the lawful right to post such content and that doing so does not infringe any third-party rights.

4.5 We reserve the right to remove content alleged to violate law or these Terms and to terminate repeat infringers.

6. Payments, Memberships, and Subscriptions

6.1 Certain features (e.g., memberships, ads, product purchases) may require payment.

6.2 Payments are processed securely via Toss Payments or other licensed processors. K-Easy does not store credit-card information.

6.3 Fees and refund rules follow our Payment & Refund Policy.

6.4 By submitting payment information, you authorize us (and our payment partners) to charge the applicable amounts.

6.5 Refunds:

  • Memberships: non-refundable once the free trial ends
  • Ads/Listings: non-refundable after publication
  • Product Sales (e.g., laptops): refundable within 7 days of delivery if unused and in original condition

6.6 You are responsible for applicable taxes, including VAT where required by Korean law.

8. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless K-Easy, Montem Flumen Inc., its officers, directors, employees, and partners from any claims, losses, or damages (including legal fees) arising from:

  • Your violation of these Terms or law
  • Your content or conduct
  • Your use of third-party links or services via K-Easy

We reserve the right to assume exclusive defense and control of any matter otherwise subject to indemnification.

9. Disclaimers – Service Provided "As Is"

K-Easy provides an online platform connecting users, professionals, and local businesses. We do not control, endorse, or guarantee any user-generated content, listings, third-party services, or communications.

Your use of the Services is at your own risk.

The Services are provided "as is" and "as available," without warranties of any kind—express or implied—including merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that:

  • The Services will be uninterrupted, secure, or error-free
  • Information or listings are accurate or reliable
  • External group interactions (e.g., KakaoTalk/WhatsApp) are safe or verified

10. Limitation of Liability

Except where prohibited by law, K-Easy and Montem Flumen Inc. (including affiliates and staff) are not liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, goodwill, or reputation
  • Third-party fraud, misuse, or transactions outside our control
  • Content or conduct of other users

Where liability cannot be excluded, our total liability shall not exceed ₩50,000 KRW or the amount paid by you to use the Services, whichever is greater.

Nothing in these Terms limits liability for willful misconduct, gross negligence, or mandatory consumer rights under Korean law.

11. Resolving Disputes; Binding Arbitration

We aim to resolve concerns quickly and fairly.

Informal Resolution

Before initiating formal proceedings, email legal@koreaeasy.org with:

  • Your full name, address, phone, and account email
  • A detailed description of the dispute
  • The relief sought

If the matter remains unresolved after 90 days, either party may initiate arbitration.

Arbitration Agreement

You and K-Easy agree to resolve disputes through confidential, binding arbitration before one neutral arbitrator under the Korean Commercial Arbitration Board (KCAB) or, by mutual consent, the JAMS Rules.

  • Arbitration will be held in Daejeon or Seoul, in English or Korean
  • You may elect a remote session if you reside outside Korea
  • Each party bears its own attorney fees unless the arbitrator awards otherwise
  • No class or representative actions. Claims must be filed within one year of arising

Opt Out: You may opt out of arbitration within 30 days of first accepting these Terms by emailing legal@koreaeasy.org.

12. Governing Law and Venue

These Terms are governed by the laws of the Republic of Korea, excluding conflict-of-law principles.

Unless arbitration applies, all disputes shall be heard exclusively in the District Court of Daejeon, Republic of Korea.

13. Amendments

We may modify these Terms at any time. If material changes occur, we'll notify you (e.g., banner notice or email).

Unless stated otherwise, updated Terms are effective upon posting. Your continued use of the Services after changes means acceptance. If you disagree, discontinue use.

15. Miscellaneous

  • keasy's failure to enforce any provision is not a waiver of rights
  • These Terms constitute the entire agreement between you and K-Easy regarding the Services
  • Headings are for convenience only
  • "Including" means "including without limitation"
  • These Terms do not create third-party beneficiary rights
  • You consent to electronic communications and records

Contact Information

Korea Easy (Operated by Montem Flumen Inc.)

Email: support@koreaeasy.org | legal@koreaeasy.org

Address: 103, 1F, 162 Dongdaejeon-ro, Dong-gu, Daejeon, Republic of Korea

Republic of Korea

Hours: Mon – Fri 10:00 – 18:00 KST

For Inquiries about koreaeasy terms of service, please contact: +82 10-9695-9805